Privacy Policy

1. Introduction

K2S INFOTECH ("K2S INFOTECH", "we", "us", or "our") is a software development and technology services business based in Ludhiana, Punjab, India.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our websites, applications, software products, and services.

By using our services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on the service you use, we may collect the following categories of information:

• Contact information such as your name, email address, phone number, and business details.
• Account and authentication information required to provide access to our services.
• Information that you voluntarily submit through forms, inquiries, support requests, or other interactions.
• Technical information such as IP address, browser type, device information, operating system, and basic usage information.
• Information obtained through third-party services when you explicitly authorize our application to access those services.

3. Google API and Google Account Data

Certain K2S INFOTECH applications may integrate with Google services and Google APIs. For example, K2S Market Intelligence may use Google OAuth to allow an authorized user to connect a Google account and access Google Ads-related functionality.

When you choose to connect a Google account, our application requests only the Google API permissions necessary for the functionality you have requested.

Google account or Google API data accessed through an authorized connection may include information necessary to identify the authorized account, account or customer information made available through the selected Google API, and data required to provide the requested Google Ads functionality.

We use Google API data only to provide, operate, maintain, and improve the functionality for which you authorized access.

We do not sell Google user data. We do not use Google user data for advertising purposes unrelated to the functionality for which the user provided authorization.

Access to Google data is controlled by the permissions granted through Google's OAuth authorization process. You may revoke access to your Google account through your Google Account settings or by contacting us where applicable.

4. How We Use Information

We may use information to:

• Provide and operate our software and services.
• Authenticate users and maintain account security.
• Provide Google API-powered functionality requested by users.
• Process service requests and customer communications.
• Provide technical support.
• Maintain and improve our products and services.
• Detect, prevent, and address security or technical issues.
• Comply with applicable legal obligations.

5. Google API Limited Use

K2S INFOTECH's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

We request access only to data and permissions necessary for the application's functionality. We do not request access to Google data merely for future or unrelated functionality.

6. Information Sharing

We do not sell or rent personal information to third parties.

We may share information with service providers that help us operate our website, applications, infrastructure, security, communications, payments, or other business functions.

Such service providers may process information only as necessary to provide their services to us and are expected to protect the information they process.

We may also disclose information where required by applicable law, legal process, court order, or governmental authority, or where necessary to protect our rights, users, or services.

7. Data Retention

We retain information only for as long as reasonably necessary to provide the requested services, maintain legitimate business records, resolve disputes, enforce agreements, maintain security, and comply with applicable legal obligations.

Google API data is retained only when necessary for the authorized functionality and in accordance with applicable Google policies and legal requirements.

8. Data Deletion

You may request deletion of personal information associated with your use of our services by contacting us.

Where applicable, disconnecting a Google account or revoking Google authorization will prevent our application from obtaining additional Google API data through that authorization.

We may retain information that we are legally required to keep, information necessary to establish or defend legal claims, or information required for legitimate security and accounting purposes.

9. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security, and users should take appropriate steps to protect their own accounts and credentials.

10. Cookies and Similar Technologies

Our websites may use cookies or similar technologies to maintain sessions, remember preferences, improve functionality, analyze usage, and maintain security.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

11. Third-Party Services

Our services may integrate with third-party platforms such as Google and other technology, hosting, payment, analytics, or infrastructure providers.

Third-party services operate under their own privacy policies and terms. We encourage users to review the policies of services they choose to connect to our applications.

12. Children's Privacy

Our business services are not directed toward children under the age required by applicable law to provide consent for online services. We do not knowingly collect personal information from children in violation of applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last updated" date displayed at the beginning of this policy.

14. Contact Us

If you have questions about this Privacy Policy, our data practices, or a request to access or delete your information, please contact K2S INFOTECH.